Information about our use of cookies
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer.
Our website uses cookies for a variety of reasons, including but not limited to the following:
Our cookies help us to:
- Make our website work smoothly as you would expect;
- Distinguish you from other users of our Site;
- Remember your settings during and between visits;
- Offer you personalised content;
- Improve the speed and security of our Site;
- Allow you to share pages easily across social media networks;
- Continuously improve our Site: and
- Make our marketing more efficient.
We do not use cookies to:
- Collect any personally identifiable information (without your express permission);
- Collect any sensitive information (without your express permission); and
- Pass personally identifiable data to third parties.
Granting us permission to use cookies
Under the Privacy and Electronic Communications Regulation 2003 (“PECR”) it is necessary for us to collect consent from all our users in order to implement all types of cookies except those that are strictly necessary.
For cookies that do not fall within the definition of strictly necessary cookies, a cookie banner will pop up when you visit our Site. If the settings on the software that you are using to view our Site (your browser) are adjusted to accept cookies, we take this, your acceptance of our cookie banner and your continued use of our Site, to mean that you are consenting to this. Should you wish to remove or not use cookies from our Site you can learn how to do this below, however, doing so will likely mean that our Site will not work as you would expect.
Website Function Cookies/Strictly Necessary Cookies
We use these cookies to make our Site work, including to:
- Determine if you are logged in or not;
- Allow you to view and add information to our Site; and
- Tailor content to your needs.
There is no way to prevent these cookies being set other than to not use our Site.
Performance Cookies
These cookies monitor only the performance of our Site as you interact with it. These cookies don’t collect identifiable information about visitors, which means all the data collected is anonymous and only used to improve the functionality of a
website.
Targeting Cookies:
These cookies are used to build a profile of your interests, behaviour, or demographics so that advertising and marketing content can be personalised across websites, apps, or services.
Cookie Breakdown
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Cookie name | Provider / host | Description / purpose | Type | Duration |
| __cf_bm | Cloudflare (Third Party) | Distinguishes between humans and bots to protect the site from automated traffic. Stores an encrypted bot score; generated independently per site. | Necessary | 30 min |
| __stripe_mid | Stripe (Pickard Properties) | Stripe is used for processing credit card payments. Stripe uses this cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers. | Necessary | 1 year |
| __stripe_sid | Stripe (Pickard Properties) | Stripe is used for processing credit card payments. Stripe uses this cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers. | Necessary | Session |
| m | Stripe (Pickard Properties) | Stripe sets this cookie for fraud prevention purposes. It identifies the device used to access the website, allowing the website to be formatted accordingly. | Necessary | 1 year 1 month 4 days |
| wordpress_test_cookie | WordPress (Pickard Properties) | WordPress sets this cookie to determine whether cookies are enabled on the users’ browsers. | Necessary | Session |
| wordpress_* | WordPress (Pickard Properties) | WordPress sets this cookie when a user logs in to the WordPress administration. It stores the user’s authentication details, allowing them to access the backend. | Necessary | Session |
| wordpress_sec_* | WordPress (Pickard Properties) | WordPress sets this cookie to provide protection against hackers and store account details. | Necessary | Session |
| wordpress_logged_in_* | WordPress (Pickard Properties) | WordPress sets this to indicate that you are logged in and who you are, for most interface use. | Necessary | Session |
| wp-settings-* | WordPress (Pickard Properties) | WordPress sets this cookie to preserve the user’s wp-admin settings. | Necessary | Session |
| wp-settings-time-* | WordPress (Pickard Properties) | WordPress sets this cookie to preserve the user’s wp-admin settings. | Necessary | Session |
| wordpressuser_* | WordPress (Pickard Properties) | WordPress sets this cookie to authenticate users and maintain their login session. It ensures that logged-in users can navigate the website securely and access authorised areas such as their account dashboard or the admin panel. | Necessary | Session |
| wordpresspass_* | WordPress (Pickard Properties) | WordPress sets this cookie to authenticate logged-in users securely. It stores an encrypted version of the password to verify user credentials while ensuring that the actual password is never exposed. | Necessary | Session |
| _clck | Microsoft Clarity (Third Party) | Stores a unique user ID to track navigation and behaviour across pages, used to build statistical reports and heatmaps. | Performance | 1 year |
| _clsk | Microsoft Clarity (Third Party) | Registers statistical data on user behaviour within a session. Used for internal analytics and website optimisation. | Performance | 1 day |
| _fbp | Meta (Facebook) (Pickard Properties) | Used by Facebook to deliver a series of advertisement products such as real-time bidding from third party advertisers. | Targeting | 90 days |
| _ga | Google Analytics (Pickard Properties) | This cookie is associated with Google Analytics. This cookie is used to distinguish unique users. It calculates visitor, session and campaign data for analytic purposes. | Performance | 2 years |
| _ga_1C7R3M7K14 | Google Analytics (Pickard Properties) | This cookie is associated with Google Analytics. This cookie is used to distinguish unique users. It calculates visitor, session and campaign data for analytic purposes. | Performance | 2 years |
| _gcl_au | Google Ads / AdSense (Third Party) | Used by Google AdSense to measure the efficiency of advertising by tracking conversions and ad performance across websites. | Targeting | 3 months |
| _hjSession_2214796 | Hotjar (Pickard Properties) | Holds current session data to ensure subsequent requests within the session window are attributed to the same Hotjar session. | Performance | Session |
| _hjSessionUser_2214796 | Hotjar (Pickard Properties) | Set when a user first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser, so that behaviour in subsequent visits is attributed to the same user ID. | Performance | 1 year |
| cf_clearance | Cloudflare (Third Party) | Proof that the visitor has passed a Cloudflare security challenge (e.g. CAPTCHA or JavaScript challenge). Allows the user to bypass further challenges during the clearance window. | Necessary | Session |
| cmplz_banner-status | Complianz (WordPress) (Pickard Properties) | Records whether the cookie consent banner has been shown or dismissed, preventing it from re-appearing unnecessarily. | Necessary | 1 year |
| cmplz_consent_mode | Complianz (WordPress) (Pickard Properties) | Stores the consent mode configuration (e.g. Google Consent Mode signals) based on the user’s consent choices. | Necessary | 1 year |
| cmplz_consented_services | Complianz (WordPress) (Pickard Properties) | Records which specific third-party services the user has individually consented to (e.g. Google Analytics, Facebook Pixel). | Necessary | 1 year |
| cmplz_functional | Complianz (WordPress) (Pickard Properties) | Stores the user’s consent decision for functional/preference cookies, controlling whether that cookie category is activated. | Necessary | 1 year |
| cmplz_id | Complianz (WordPress) (Pickard Properties) | A non-identifiable user ID generated by Complianz for records of consent and A/B testing of consent banners. Contains no personal data. | Necessary | 1 year |
| cmplz_marketing | Complianz (WordPress) (Pickard Properties) | Stores the user’s consent decision for marketing cookies, used to block or activate marketing/advertising scripts accordingly. | Necessary | 1 year |
| cmplz_policy_id | Complianz (WordPress) (Pickard Properties) | Stores the ID of the cookie policy the user accepted. Used to detect if the policy has changed and a new consent is required. | Necessary | 1 year |
| cmplz_preferences | Complianz (WordPress) (Pickard Properties) | Stores the user’s consent decision for preference cookies, controlling whether that cookie category is loaded. | Preferences | 1 year |
| cmplz_saved_categories | Complianz (WordPress) (Pickard Properties) | Saves the full list of cookie categories the user accepted (e.g. functional, statistics, marketing) so the banner does not re-prompt on return visits. | Necessary | 1 year |
| cmplz_saved_ services | Complianz (WordPress) (Pickard Properties) | Saves the specific third-party services consented to at a granular service level, complementing cmplz_consented_services. | Necessary | 1 year |
| cmplz_statistics | Complianz (WordPress) (Pickard Properties) | Stores the user’s consent decision for statistics/analytics cookies, used to activate or block analytics scripts such as Google Analytics. | Necessary | 1 year |
| sessionid | Website server (Pickard Properties) | Maintains the authenticated user’s session on the server. Required to keep a user logged in as they navigate between pages. | Necessary | Session |
| test_cookie | Google DoubleClick (Third Party) | DoubleClick is Google’s real time bidding advertising exchange. This cookie checks whether the user’s browser supports cookies, as a prerequisite for serving targeted ads. | Targeting | Session |
| hmt_id | hCaptcha (Third Party) | Stores a unique identifier to distinguish human users from bots and supports fraud prevention, abuse detection, and security functions. | Necessary | 1 month |
| __cflb | Cloudflare (Third Party) | Load balancing cookie. Ensures a user is routed to the same server during a session, improving reliability and maintaining session continuity. | Necessary | 1 hour |
| wp-postpass_8075a935f1be48acc1289151f77e0643 | WordPress (Pickard Properties) | Stores access credentials for password-protected WordPress content so the user does not need to re-enter the password on each page visit. | Necessary | Session |
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Except for essential cookies, all cookies will expire after 3 years.
Your Consent
By accepting our cookies, you agree that we can place both essential and non-essential cookies on your device.
If you would like to block cookies from our website then you can set your browser to do so, by following the instructions on this page. If you share the use of a device, accepting or rejecting the use of cookies will affect all users of that device. If you have any queries concerning our use of your personal information, please contact us.
updated 10/06/2026
