Information about our use of cookies
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer.
Our website uses cookies for a variety of reasons, including but not limited to the following:
Our cookies help us to:
- To make our website work smoothly as you would expect;
- To distinguish you from other users of our Site;
- To remember your settings during and between visits;
- To offer you personalised content;
- To improve the speed and security of our Site;
- To allow you to share pages easily across social media networks;
- To continuously improve our Site: and
- To make our marketing more efficient.
We do not use cookies to:
- To collect any personally identifiable information (without your express permission);
- To collect any sensitive information (without your express permission); and
- To pass personally identifiable data to third parties.
Granting us permission to use cookies
Under the Privacy and Electronic Communications Regulation 2003 (“PECR”) it is necessary for us to collect consent from all our users in order to implement all types of cookies except those that are strictly necessary.
For cookies that do not fall within the definition of strictly necessary cookies, a cookie banner will pop up when you visit our Site. If the settings on the software that you are using to view our Site (your browser) are adjusted to accept cookies, we take this, your acceptance of our cookie banner and your continued use of our Site, to mean that you are consenting to this. Should you wish to remove or not use cookies from our Site you can learn how to do this below, however, doing so will likely mean that our Site will not work as you would expect.
Website Function Cookies/Strictly Necessary Cookies
We use these cookies to make our Site work, including:
- To determining if you are logged in or not;
- To allowing you to view and add information to our Site; and
- To tailoring content to your needs.
There is no way to prevent these cookies being set other than to not use our site.
Visitor Statistics Cookies
We use cookies to compile visitor statistics such as how many people have visited our Site, what type of technology they are using (e.g., Mac or Windows), which helps identify when our Site isn’t working as it should for particular technologies, how long they spend on our Site, what page they look at, etc.
Performance Cookies
These cookies monitor only the performance of our Site as you interact with it. These cookies don’t collect identifiable information on visitors, which means all the data collected is anonymous and only used to improve the functionality of a website.
Cookie Breakdown
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Cookie | Host | Description/Purpose | Type of Cookie | Duration |
| _hjIncludedInPageview Sample | First Party Host (Pickard Properties) | This cookie is set to let Pickard Properties know whether the visitor is included in their data sampling pageview limit. | Performance Cookie | 0 Days |
| _hjTLDTest | First Party Host (Pickard Properties) | Hotjar cookies are responsible for displaying the correct content to your users without personally identifying anyone. When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. After this check, the cookie is removed. | Performance Cookie | 0 Days |
| _ga | First Party Host (Pickard Properties) | This cookie name is associated with Google Universal Analytics. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is used to calculate visitor, session and campaign data for the sites analytics reports. | Performance Cookie | 730 Days |
| _gid | First Party Host (Pickard Properties) | This cookie name is associated with Google Universal Analytics. It appears to store and update a unique value for each page. | Performance Cookie | 1 Day |
| _hjid | First Party Host (Pickard Properties) | This cookie is set when the customer first lands on a page with the Pickard Properties script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. | Performance Cookie | 365 Days |
| _hjAbsoluteSessionIn Progress | First Party Host (Pickard Properties) | This cookie is used by Pickard Properties to detect the first pageview session of a user. | Performance Cookie | 0 Days |
| _hjFirstSeen | First Party Host (Pickard Properties) | Identifies a new user’s first session on a website, indicating whether or not Pickard Properties are seeing this user for the first time. | Performance Cookie | 0 Days |
| stripe_sid | First Party Host (Pickard Properties) | Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers. | Functional Cookie | 0 Days |
| stripe_mid | First Party Host (Pickard Properties) | Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers. | Functional Cookie | 365 Days |
| _fbp | First Party Host (Pickard Properties) | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | Targeting Cookies | 90 Days |
| _gat_gtag_ | First Party Host (Pickard Properties) | Google Analytics. | Targeting Cookies | 0 Days |
| YSC | Third Party (YouTube) | YouTube collects user data through videos embedded in websites, which is used in order to display targeted advertising to web visitors. | Targeting Cookies | 0 Days |
| Consent | Third Party (YouTube) | YouTube collects user data through videos embedded in websites, which is used in order to display targeted advertising to web visitors. | Targeting Cookies | 5982 Days |
| VISITOR_INFO1_LIVE | Third Party (YouTube) | This cookie is used as a unique identifier to track viewing of videos. | Targeting Cookies | 180 Days |
| test_cookie | Third Party (Doubleclick.net) | Doubleclick is Google’s real time bidding advertising exchange. | Targeting Cookies | 0 Days |
| _lfa | First Party (Pickard Properties) | This cookie is used to store and track audience feedback. | Targeting Cookie | 730 Days |
| _hjSessionRejected | First Party (Pickard Properties) | This cookie is only applied in extremely rare situations to prevent severe performance issues. | Unknown | 0 Days |
| M | Third Party (Stripe) | Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers. | Functional Cookie | Unknown |
| AWSELB | Third Party (Yomdel) | This cookie is used for load balancing and functionality. | Functional Cookie | 0 Days |
| _hjSessionRejected | Third Party (Hotjar) | This cookie is only applied in extremely rare situations to prevent severe performance issues. | Unknown | 0 Days |
| _hjIncludedInPageview Sample | Third Party (Hotjar) | This cookie is set to let Pickard Properties know whether the user is included in the data sampling pageview limit. | Performance Cookie | 0 Days |
| AWSELBCORS | Third Party (Yomdel) | This cookie is used for load balancing. | Essential Cookie | 7 Days |
| _ga_1C7R3M7K14 | First Party (Pickard Property) | Google analytic cookie; this cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is used to calculate visitor, session and campaign data for the sites analytics reports. | Performance Cookie | 1 Day |
| _gat_gtag_xxxxxxxxxxxx xxxxxxxxxxxxxxx | First Party (Pickard Properties) | Google analytic cookie; this cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is used to calculate visitor, session and campaign data for the sites analytics reports. | Targeted Cookies | 0 Days |
| cookie-test | First Party (Pickard Properties) | Helps determine what cookies are embedded in the site. | Unknown | 0 Days |
| lc_cid | Third Party (LiveChat) | Necessary for the functionality of the website’s chat-box function. | Unknown | 730 Days |
| oauth_redirect_detecto r | Third Party (LiveChat) | Allows the website to recognise the visitor, in order to optimise the chat- box functionality. | Unknown | 1 Day |
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Except for essential cookies, all cookies will expire after 3 years.
Your Consent
By using our website, you agree that we can place both essential and non-essential cookies on your device.
If you would like to block cookies from our website then you can set your browser to do so, by following the instructions on this page. If you share the use of a device, accepting or rejecting the use of cookies will affect all users of that device If you have any queries concerning our use of your personal information, please contact us
updated 20/02/23
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