This Policy (together with our website Terms and Conditions, and any other documents referred to in it) sets out the basis on which we PICKARD (LEEDS) LIMITED, company number 08164306 with a registered address of Layton Hall Layton Road, Rawdon, Leeds, West Yorkshire, LS19 6QZ and email address [email protected] will process any personal data we collect from you, or which you provide to us, in the course of using our site. For the purpose of the Data Protection Act 2018 (“DPA’18”) we are the data controller.
When you use our site, there are a number of ways in which you provide information and other data to us. By using the site, you consent to us processing and collecting this data, on the terms and for the reasons which are explained below.
The personal data of users is processed under the General Data Protection Regulation (“GDPR”) and DPA’18 on the lawful basis of The lawful bases for processing are set out in Article 6 of the UK GDPR. At least one of these must apply whenever you process personal data:
(a) Consent: the individual has given clear consent for you to process their personal data for a specific purpose.
(b) Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.
(c) Legal obligation: the processing is necessary for you to comply with the law (not including contractual obligations).
(d) Vital interests: the processing is necessary to protect someone’s life.
(e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.
(f) Legitimate interests: the processing is necessary for your legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests. (This cannot apply if you are a public authority processing data to perform your official tasks.)
The provision of personal data is necessary to facilitate the provision of the service.
Information we may collect about you:
Your full name, address, email address, telephone number, or other information you provide when signing up for an account on the site or using our contact form.
Your IP addresses.
Your Internet Service Provider (“ISP”).
Any referring or exit pages taking you to or from our site.
Your login information.
Your web browser type and version.
Your time zone and location.
Click stream data.
Any browser plug-ins and version used on your browser.
Your operating system.
Information we collect when you interact with our content on the Site or on third-party sites or platforms, such as social networking sites. This may include information such as “Likes”, profile information gathered from social networking sites or interacted with our content.
How we use your information:
Ensure that content from our Site is presented in the most optimised and effective manner for you and for your computer.
To diagnose or fix technology problems.
To control unauthorised use or abuse of the Site and our products and services, or otherwise detect, investigate or prevent activities that may violate our policies or be illegal.
Carry out our obligations arising from any interaction entered into between you and us.
Allow you to participate in interactive features of our service, when you choose to do so.
Notify you about changes to our service.
To deliver support and respond to your enquires.
Administer our Site including data analysis, testing, traffic monitoring, research, statistical and survey purposes.
PICKARDS (LEEDS) LIMITED, may provide general statistical information to third parties but such information will not allow anyone to be personally identified.
Send you our newsletters from time to time.
Provide you with information, products or services that you request form us or that we feel may interest you, where you have consented to be contacted for such purposes.
If you do not wish to be contacted for marketing purposes please tick any relevant box on which you submit your data or unsubscribe from any marking communication using the unsubscribe function in the footer of the email. You can also contact us directly by emailing [email protected]
All information you provide to use will be stored on our UK based secure servers, encrypted using SSL encryption 256 bit.
We take your privacy seriously, and will take all reasonable steps to protect your personal data, but please be aware that any data which you send to our Site is sent at your own risk.
We operate a data retention period of 6 years from the date of our last interaction with a user. 6 years after the date of our last interaction with a user all of the data provided by the user during all of their interactions with us will be reviewed and securely deleted/destroyed.
No method of transmission over the internet, method of electronic storage, or other security methods are one hundred percent secure. Therefore, while we strive to use commercially acceptable means such as firewalls, password protected databases with limited physical and electronic access, and encryption to protect your personally identifiable information against unauthorised use, disclosure or modification, we cannot guarantee its absolute security.
By using our Site or otherwise providing personally identifiable information to us, you and consenting to have your personally identifiable information transferred to and processed in the United Kington or any other country in which the data controller and its parents, subsidiaries, affiliates and service providers main facilities.
The basis upon which we process personal data, is of legitimate business interest, in order to provide products and services to our customers.
How your data may be disclosed:
Third parties in which your personally identifiable information may be disclosed to include, but are not limited to :
Yomdel Live Chat: https://www.fixflo.com/privacy-policy
Google drive: https://policies.google.com/privacy
Google Mail: https://policies.google.com/privacy
Microsoft Dynamics: https://privacy.microsoft.com/en-gb
MS Outlook: Microsoft Exchange /privacy
Microsoft Teams : https://docs.microsoft.com/en-us/microsoftteams/teams-privacy
Microsoft SharePoint: https://docs.microsoft.com/en-us/sharepoint/safeguarding-your-data
Opayo formerly Sage pay: https://www.opayo.co.uk/policies/privacy-policy
HSBC existing data: https://www.hsbc.co.uk/content/dam/hsbc/gb/pdf/privacy-notice2.pdf
Youtube: Youtube Privacy
Children under the age of 13:
This site is not intended for the use by anyone under the age of 13 not does PICKARD (LEEDS) LIMITED knowingly collect or solicit personally identifiable information from anyone under the age of 13. If you are under the age of 13, you may not attempt to send any information about yourself to us, including your name, address, telephone number, or email address.
Access to information:
Subject access request
You have the right under the Data Protection Act 2018 to access the information we hold about you. If you wish to exercise this right, please send your request via the following form:
Right to be forgotten
You have the right under the Data Protection Act 2018 to have all of the information that we hold about you deleted in line with our statutory and legal responsibilities. If you wish to exercise this right, please send your request here:
Right to data portability
You have the right under the Data Protection Act 2018 to request copy of all of the information we hold about you. If you wish to exercise this right, please send your request here:
Right to data rectification
You have the right under the Data Protection Act 2018 to request the amendment or updating of all of the information that we hold about you. If you wish to exercise this right, please send your request here:
If you have a concern about your privacy or you would like to know more about how your personally identifiable information is collected or used please contact us. We ask that when you contact us with a complaint, please include contact information and clearly describe your complaint. Any complaint regarding privacy please use [email protected] as we also deal with complaints relating to other areas. We will respond to your request or complaint within a reasonable time and will let you know next steps in resolving your complaint. If you are not satisfied with our response, you may also contact your local and federal data protection authorities to lodge a complaint.
Non-material changes and clarifications will take effect immediately, and material changes will take effect within 30 days of their posting on the Site (unless we specify a different notice period). If we make changes, we will post them and will indicate on this page the policy’s new effective date. If we make material changes to this policy, we will notify you here, by email, or through notice on our home page.
Should you not be satisfied with the process, conduct or response to a request you may have made you have the right to complain to the Information Commissioner’s Office (“ICO”). Information Commissioner’s Office, Wycliffe House, Waterlane, Wilmslow, Cheshire, SK9 5AF, 0303 123 1113.