Can I request receipts confirming that works have been completed?

As we aim to return deposits as soon as possible, it is common that repairs have not been completed at the point of returning your deposit; in turn, receipts may not be available.

Additionally, it may be that deductions to your deposit are not used to repair the specific damage in question. A deduction to the deposit is a compensatory amount used to remedy loss to the landlord; the landlord has no obligation to spend the money to make good damages. Therefore, receipts may not be possible.