How do I get my deposit back?

Your deposit is returned once your tenancy has ended, keys have been returned and after a full ‘Check Out’ inspection has taken place.

We aim to send you a detailed breakdown of the deposit, supporting any deductions, within 10 days after the tenancy has ended, which would usually be emailed to you/ your lead tenant. The deposit balance will be returned to you/ your lead tenant by BACS to your nominated bank account, which is usually processed within a further 5-10 days.