Question 1

How can I keep fire safe in my student house?

Accepted Answer

Pickard Properties has implemented a range of fire safety features to help keep you safe in your property.

What are we doing to protect you?

Every kitchen is equipped with a fire blanket.

All properties are fitted with a hard-wired, interlinked smoke detection system.

Fire doors throughout the property provide 30 minutes of fire resistance.

Kitchen fire doors have self-closers to help contain fires.

All sofas and mattresses comply with fire safety regulations to reduce the risk of fire spread.

What can you do to stay safe?

Keep hallways and doorways clear of clutter to maintain safe escape routes.

Always keep fire doors closed and never wedge them open.

Switch on the extractor fan when cooking and never leave food unattended.

Avoid cooking if you are tired or under the influence of alcohol or drugs.

Never cover or dry clothes on heaters.

Keep smoke detectors uncovered and in working condition.

Use the bathroom fan when showering, as excess steam or sprays like deodorant can trigger smoke alarms.

Do not use faulty electrical appliances.

Avoid overloading plug sockets or extension leads.

Plug heat-generating appliances, such as hairdryers, directly into a wall socket rather than an extension lead.

Report any faults with fire doors or safety equipment immediately.

Never block emergency access routes to the property.

Familiarise yourself with the fire exits and assembly points.

Only smoke in designated outdoor areas and never smoke or vape indoors.

Question 2

What is the key collection process for students?

Accepted Answer

Keys will be ready for collection from 12 noon on the first day of your tenancy.

For students, the Lead Tenant listed on the tenancy agreement is responsible for collecting all keys associated with the property. If you are on an individual tenancy, this responsibility will fall to you.

The Lead Tenant will receive an email prompting them to schedule a key collection appointment. During the appointment, the tenant collecting the keys will receive all property keys and will be responsible for distributing them among the tenants.

The tenant collecting keys will also have to provide ID on collection

Before collecting keys, all tenants must:

Complete their Right to Rent in the UK check

Paid the full property deposit

Submitted their completed Guarantor documents

Either set up a direct debit or paid the first rent instalment

BOOK KEY COLLECTION

Question 3

What items will already be at the property and what should I bring with me?

Accepted Answer

We recommend discussing and agreeing on a shared property shopping list with your future housemates to avoid duplicate items.

What items will already be at the property?Your property will include:

Fridge freezer, microwave, oven, hob, washing machine

Vacuum cleaner and outdoor bins

A desk and chair, chest of drawers, wardrobe, 3/4 double bed and mattress

TV and Sofa

What should I bring with me?We suggest bringing:

Indoor bins, broom, mop and bucket, plunger, cleaning products, toilet brush

Iron, ironing board, kettle, cutlery, and crockery

Mattress protector, bedding, and a bath mat

What if I forget something?The Headingley and Hyde Park area has an abundance of shopping options where you can find most if not all of the recommended items.

How do I contact the maintenance team to report issues?

Related Questions

How can I keep fire safe in my student house?

What is the key collection process for students?

What items will already be at the property and what should I bring with me?

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