What happens if I get locked out of my student property?

Hopefully you will be able to access the property initially by contacting your housemates. If not and you are locked out during office hours, we could hopefully arrange access to your room/ property free of charge, depending on the location of the property and availability of our staff within the area. You will need to confirm your identity.

You could also borrow a key collected from our office during office hours, with a deposit payment taken, refunded when the key is returned. Out of office hours, a charge would be incurred to gain access.

If you are safe inside the property, and you have inadvertently locked yourself out of your bedroom, access can be provided the following working day.