What should I do if I am having trouble with my gas heating? 

If your heating isn’t working properly, here are a few quick checks you can try before reaching out for help: 

The heating isn’t coming on at all. 

1. Check your thermostat: 

• If the screen is blank, the batteries probably need replacing. 

• Make sure the settings are correct (e.g., temperature and scheduled heating times).  

• If you need help setting your thermostat, please get in touch.  

2. Check your boiler pressure: 

• Look at the gauge on or under your boiler. If it’s below 1.5, your boiler might need repressuring. You will need to contact our Maintenance Team for support with this.  

A radiator isn’t heating fully or at all. 

1. Check the Thermostatic Radiator Valve (TRV): 

• This is the valve on the pipe leading to the radiator. Make sure it’s turned to the right setting (usually increasing from 1 to 6). 

2. Radiators may need bleeding: 

• If a radiator is only partially warm, it could be time to bleed them. Contact our Maintenance team for support.  

Contact Pickard Properties Maintenance Team